Customer Satisfaction Campaigns and Recalls

Current Customer Satisfaction Campaigns

From time to time Suzuki Canada Inc. initiates Customer Satisfaction Campaign actions to update your Suzuki with the latest factory approved improvements. These updates can help you to fully enjoy the designed performance of your Suzuki. Customer Satisfaction Campaign actions do not involve safety-related issues. For Customer Satisfaction Campaigns which may involve your Suzuki please click on the Customer Satisfaction Campaign link below.

For safety recalls which may affect your Suzuki please click on the Recalls link in this section.

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To verify if your Suzuki is affected by a Customer Satisfaction Campaign, please review the complete list of Customer Satisfaction Campaigns below:

1. Check to see if there is a related campaign for the Model Year and Model of your Suzuki.

2. If you find a campaign which matches your Model Year and Model you should be aware that the campaign action may not involve your specific Suzuki as some campaigns may affect only specific units within the Model and Model Year group or the campaign action may already be complete on your vehicle.

To confirm if your motorcycle or ATV should be updated:

1. Obtain the full 17-digit Vehicle Identification Number from your motorcycle or ATV

2. Contact:

a. Suzuki Canada Inc. at customerservice@suzuki.ca

or

b. Your local Suzuki Dealer

For Suzuki products originally sold in the United States, please contact American Suzuki Motor Corporation directly at 714-572-1490 for Customer Satisfaction Campaign information.
Recalls

Current Product Recall Campaigns

Suzuki Canada Inc. wants you to enjoy your Suzuki safely. Click on the links listed below to check for product recall information that might apply to your Suzuki. We want you to get your Suzuki checked and repaired so that you can keep riding safely.

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To verify if your Suzuki is affected by a Recall Campaign, please review the complete list of Recall Campaigns below:

1. Check to see if there is a related campaign for the Model Year and Model of your Suzuki.

2. If you find a campaign which matches your Model Year and Model you should be aware that the campaign action may not involve your specific Suzuki as some campaigns may affect only specific units within the Model and Model Year group or the campaign action may already be complete on your vehicle.

To confirm if your motorcycle or ATV should be updated:

1. Obtain the full 17-digit Vehicle Identification Number from your motorcycle or ATV

2. Contact:

a. Suzuki Canada Inc. at customerservice@suzuki.ca

or

b. Your local Suzuki Dealer

For Suzuki products originally sold in the United States, please contact American Suzuki Motor Corporation directly at 714-572-1490 for Customer Satisfaction Campaign information.

Suzuki Canada Inc. wants you to enjoy your Suzuki safely. Click on the links listed below to check for product recall or Customer Satisfaction Campaign information that might apply to your Suzuki. We want you to get your Suzuki checked and repaired so that you can keep riding safely.